Tag: stupid questions

  • The Seven Deadly Sins of Email: the abuses of electronic mail

    Imagine the scenario: it’s the 1960s and you’re a busy office worker. You’ve just finished up for your two-week summer holiday at Great Yarmouth, and you’re looking forward to riding the snails at the Pleasure Beach. When you return to work, you find over 200 memos in your intray.

    It wouldn’t happen…

    Jump forward to today…you return from your ten-day holiday on some Greek island to 200+ emails (or you might have even spent Sunday night going through them).

    How has this become acceptable?! How has email gone from a pretty geniune form of electronic correspondence to a catch-all pile of every type of information possible? And is it acceptable any more? I call on you all to repent for the seven deadly sins of email and live a virtuous, marvellous new world of email correspondance and make the best use of the other brilliant tools at our disposal for the other tasks that email has become.

    Here are, what I have deemed, the seven deadly sins of email (and what you can do about them):

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  • Here’s a great aspiration for your team

    You know you’ve got a good team when…

    I’m sure there are hundreds of responses to this prompt. One that really sticks in my mind was from one team session I was working on. We were discussing our hopes and aspirations for the team and I was asking them what would you see and what would you hear (by the way, this phrase is brilliant for exploring notional ideas like respect, trust, teamwork).

    The response that stuck with me is

    “we will hear stupid questions”

    What a fantastic aspiration! A team that gets on well enough and is open enough not to worry about what other people will think if they ask a stupid question; where the stupid question is welcome.

    Ask a stupid question
    Ask a stupid question

    Hurrah for stupid questions. In fact, is the stupidest question the one you don’t ask?!

    How do you know when you’ve got a good team?